1. A written undertaking to be given by Member X not to advertise, market or otherwise promote whether by bidding on line or in any other media form words that may be misleading to a consumer by conveying that Member X is a free-to-client organization. In particular and without derogation from any of the foregoing, not to use any of the following words or phrases:
   • Citizens Advice
   • Citizens Debt Advice
   • CCCS
   • Government Debt Help

   or any combination of the above.

2. A warning that any further violation of the DEMSA Code of Conduct in these respects will place the company at serious risk either of suspension or of expulsion from DEMSA.
3. A fine in the sum of £15,000 (Fifteen thousand pounds)
4. A direction that the effect of the decision and the sanctions imposed be reported to the OFT
5. An order that Member X pay the costs of the Panel hearing, not exceeding the sum of £5,000.

Compliance and Discipline Panel Meeting – 6 October 2011 is a post from: DEMSA - Debt Managers Standards Association

DEMSA is also pleased to announce that several debt management/IVA companies have applied to join, and are currently going through the various stages of audit and compliance.

DEMSA membership update is a post from: DEMSA - Debt Managers Standards Association