Commenting on the publication of the Debt Management report, Melanie Taylor, Director of External Relations at the Debt Managers Standards Association (DEMSA) stated:
“This report from the Business, Innovation and Skills committee is the culmination of an extensive inquiry within which DEMSA has been an active participant.
“It is constructive and builds upon the work that the DBIS, the OFT and the Insolvency Service are already doing. DEMSA will continue to work closely with the industry and other stakeholders to help drive standards higher and improve service to clients.”
Melanie added: “As the leading trade body in the sector, we are fully supportive of any action that will give greater enforcement powers, increases transparency for the consumer – particularly on fees and charges – and helps to remove rogue operators within the debt management sector. We hope that this report – and the Government’s subsequent response – will help in this regard.”