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NTI PIP Qualifications

DEMSA work alongside Neil Taylor Insolvency to offer professional MAS accredited training to our members. Neil Taylor Insolvency’s PIP qualifications are ideal for those Debt Management businesses who will be focusing on designing and delivering their staff training as a major condition of FCA authorisation and accreditation.


Entry level team members/ New joiners/ Those changing roles

PIP 1 is designed for entry level members of the team, mixing essential information about mortgages, tax returns, benefits, property ownership, banking, basic bank accounts etc. 

With essential interpersonal skills, such as telephone manner, types of questions, listening and conversation management. Positive, useful and practical skills. 

During the three one day face-to-face sessions, as well as in the follow-up webinars we also introduce delegates to key personal insolvency and debt management information. 


Team members who have been with the business for between six months and two years

PIP 2 is a practical and highly bespoke alternative to CPPI (or CPI). It offers members of the team a gilt-edged opportunity to advance knowledge about very specific aspects of personal insolvency and debt solutions, ranging from Debt Relief Orders, Consolidation Loans and IVAs, to Bankruptcies and more practical solutions. It deals with the law in a very relevant way. 

In a dynamic and highly energetic training environment the candidates also explore definitive behavioural skills, such as dealing with confrontation, asking active questions, positive language and assertiveness. 


More experienced members of the team/ Team leaders 

PIP 3 is designed to be a course for more experienced (and qualified) members of the team dealing with technical issues such as inter-locking IVAs second or third Bankruptcies and more complicated assets and issues. The course materials also include all key legal and case law updates. 

As an essential part of days 2 and 3 of the face-to-face lectures we also explore together the central supervisory and managerial skills which will enable key members of your team to move on in their career. The course is delivered in a highly interactive environment, challenging delegates to think outside of the box and to deal with issues that have a direct impact on how they do business. 

For more information about the PIP Qualifications please email: